Benefits of Adding an Online Forum to Your Shopify Store
SOURCE: PeerBoard Blog
“Too many brands worry more about making the next sale instead of trying to transition those sales into loyal, long-term customers. Although every new transaction is great for your immediate revenue, it won’t necessarily sustain your business long term.
It’s much more expensive to continually generate new business versus retaining your current consumer base.
An online forum helps you retain more customers by enhancing and increasing the customer engagement cycle.”