Tips for Working with Web Design Technophobes
Source: Tips for Working with Web Design Technophobes
Summary
Web designers often need to work with clients who may not be as tech savvy, which can lead to confusion and frustration. To bridge this gap, be patient, listen to the client, keep explanations simple and in lay terms, and avoid talking down to clients. Additionally, it is important to gauge the client’s comfort level and tailor features to their needs. Patience and kindness can go a long way in helping nurture customer loyalty and building a long-term successful relationship.
Excerpt
SOURCE: Speckyboy Design Magazine
“Let’s go out on a limb here and declare that web designers are generally pretty comfortable with technology. We know our way around computers, smartphones and other assorted gadgetry.
Our clients, however, might be a different story. They may well be well-versed in these areas – or decidedly not.
You might find that, when working with those who aren’t so tech-savvy, there can be a bit of a disconnect.”
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